Web Page Optimisation (WPO)

nbn SkyMuster uses a system called Web Page Optimisation (WPO).
Web Page Optimisation is designed to help speed the loading of pages, as you browse.
A downside of WPO is that nbn counts all the data that WPO pre-fetches, including data collected to speed up your page loads even if you never see them.
Some providers (if asked) will disable (turn off) WPO.
You may experience some pages loading a little slower, but for many there is little change in speed.
Disabling WPO will stop the addition of the WPO overhead to your account.
The amount of additional data that WPO uses will vary with the the day to day internet activity of your household.
For those on SkyMuster who are struggling to keep within their account quota, disabling WPO may be something to consider.

*Please note, while all care has been taken in compiling BIRRR documents, we recommend that you check with NBN or your ISP regarding your own connection issues.

Kindly prepared for BIRRR by John Kitchener 21/7/2016

Ways to speed up a slow Windows Computer

Windows PCs typically slow down as applications are installed and used. Whether you are using a word processor, writing a spreadsheet, surfing the internet, playing games or anything else, hard drives fill with temporary files that do not always get removed when no longer needed. Hard disks can succumb to this wear and tear over time. Read on to learn of ways to help keep a PC running smoothly.
1.     Clean up the Desktop
  • Empty Recycle bin – see below
  • Only have short cuts on your desktop (they should look similar to below … the little blue arrow indicates a shortcut). If there is no arrow, it isn’t a shortcut.
    Windows1
    Move all files stored on the desktop that don’t have the shortcut symbol to a folder in your Documents folder (you can create a shortcut, if you want quick access to it, on your desktop)
2.     Empty the Recycle Bin

Simply deleting files from the disk doesn’t really delete them at all; rather they are moved to a temporary holding area on the hard drive for easy restoration. This area is called the Recycle Bin and is usually displayed on the Desktop. Review the contents before emptying. Once emptied, the space on the hard drive that the data occupied is made available for reuse and the restoration of any files emptied from the recycle bin becomes extremely difficult if it is overwritten by new data. Note that this will only speed up your computer if the hard drive is nearly full.

3.     Log onto Windows Safe Mode

Windows’ Safe Mode is a boot option that only loads the operating system with absolutely necessary basic files and drivers. It is generally used to troubleshoot issues in Windows, as many components, such as graphic drivers or software that automatically start with Windows, are not loaded.

To start in Safe Mode you need to reboot your computer.

Repeatedly and gently tap the F8 key as Windows begins to boot. (This is the usual key you press, if that doesn’t work try Shift+F8, if that doesn’t work you will need to Google your brand of computer asking how to start in safe mode) If you see the Windows logo, you missed the right time point; just start over. Once you see Advanced Boot Options you know that it worked. Use the arrow keys on your keyboard to select Safe Mode from the options and press Enter to boot into Safe Mode.
Windows2

If your computer no longer appears sluggish when you are in Safe Mode, you can assume that your hardware is fine. A trouble-free Safe Mode is an indicator that a software issue is the source of problems you normally see. There are still many candidates, for example a driver or software conflict, malware, or simply too many programs launching at startup.

Note: Accessing Windows 10 Safe Mode is a bit different – see http://windows.microsoft.com/en-au/windows-10/start-your-pc-in-safe-mode  for details.

4.     Freeing Up Resources

Stop all unneeded background processes.

Look at the right corner of your Taskbar, to the left of the time, date, and essential system icons. You will see a group of small icons, collectively called the ‘notification area’ or ‘system tray’.
Windows3

Each of these icons represents a program that has been at least partially started or is running “in the background”. Regardless of state, each causes a reduction of available memory and processing power, or resources.

Closing, exiting or cancelling any unused background process returns those resources to the system, and becomes available for use by the application(s) started specifically by the user.

Go to your task manager and click on the Process tab. To access the Task Manager, you will want to hold down  CTRL and ALT keys, then tap the DEL simultaneously,  then click on the task manager button in the window that appears.  This will show you what processes are using your computer (If you aren’t sure what the process does, Google it and see whether it is important or not to the running of your computer)

A utility is built into Windows that can enable/disable task bar programs and processes from automatically loading with Windows at Startup

To access it, go to Start > Run > type in “MSCONFIG” and click OK.
Windows4

You may need to choose the Start-up tab (Windows 10 does it differently. From the taskbar, search System Configuration. Select the top result, System Configuration desktop app.)

If you do not know what a process does, search its name. Do not disable processes if you are unsure, as some processes are necessary for your computer to function normally. You can stop applications like Skype, your printer applications, camera updaters etc from being automatically loaded at start-up. Applications like your antivirus software need to be loaded at start-up.

5.     Install anti-virus software and keep it current

Today, anti-virus (AV) suites are an absolute must. There are many from which to choose at the software store, but there are free AV solutions that do a very good job, too. Three popular free AV solutions are Avast!, AVG, and Avira AntiVir. All include regular “virus definition” file updates that allow the AV program to detect and protect from the latest viruses being released. Note that while installing antivirus software actually slows down your computer, it does not slow it down as much as a virus does. Here is a 2016 review of Antivirus Software and Apps (http://www.tomsguide.com/us/best-antivirus,review-2588-5.html)

6.     Install Malwarebytes and check your computer for malware

Malware is short for malicious software. It is a piece of software, such as a virus, adware, or a worm, that you did not authorise to install but it eats up your system’s resources. It can decrease your systems performance, like any other running software, and can also compromise your operating system. Download the free version here https://www.malwarebytes.org/  Read the installation screens and make sure you UNTICK the option for a free trial.

7.     Clean up the primary partition

Click “Start” type “Disk Cleanup” and press “Enter” key. Select your primary partition (Windows installed drive, in most cases C:/ drive) and scan it for junk files. After few minutes, it will show a list of unnecessary files and simply select all these check boxes and start cleaning your drive.
Windows5

8.     Desktop Services

Turn off unneeded Desktop Features that try to make things look better. The fancy rounded window corners, the way the menus fade in and out, and the 3-D button styles on modern Desktops all require some computing power and can overwhelm older machines. To turn off these appearances only enhancements:
Windows6

Vista – Click the Start button, then Control Panel, then choose System and Maintenance, then Performance Information and Tools. Click Adjust visual effects. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. Click the Visual Effects tab, and choose “Adjust for best performance”. You can also try the “Custom” option, and turn on and off individual settings to see which ones will work without slowing your machine down.

Windows 7 – Click the Start button, then Control Panel, and then System and Security. When you see System, click on it and then Advanced system settings. From here you can make sure you’re on the Advanced tab and click on Settings under Performance. Here, you can also choose Adjust for best performance or choose Custom if you’d like to compromise between fancy visuals and performance. On a side note, this menu can be accessed much quicker by right-clicking on Computer, from either the Desktop or Start menu, selecting Properties, and then Advanced system settings.

Windows 8 and 8.1 – Search for “adjust visual” in Windows 8 Start menu, Choose “Adjust the appearance and performance of Windows”,  Click “Settings” then select “Adjust the appearance and performance of Windows” in the Settings are in the top left, Select “adjust for best performance” in the Performance options box that appears. Then Click Apply.

9.     Uninstall all applications that are no longer needed.

When applications and games are installed to a Windows PC, some files are written in the Windows directory structure and dozens (or more) changes are made to the Windows Registry file. Most of these changes are not readily apparent to the user, so proper removal requires uninstalling the application through the Control Panel’s “Add or Remove Program” or “Programs and Features” icon.

If the program is not listed in the Control Panel use the “uninstall” command provided by the application.

Please note: Simply deleting the entire application directory is not the same as uninstalling, as all the files written to the Windows directory and changes to the Windows Registry file will remain and may be reloaded when the system is rebooted.

Make sure that you do not uninstall any programs that are required by others. e.g. iTunes® will not work if Quicktime® is uninstalled, and many programs rely on other Microsoft programs.

10. Do a Cold Boot
(only necessary if you didn’t do the Safe Boot above)

Do a shutdown/reboot also known as a cold reboot. Some programs do not release memory properly when they close, which is the case for some operating systems. Even doing a warm restart will not release some of the memory drivers and other core programs had allocated. The computer has to be completely shut down and then restarted. When a program is asking for some memory, a space would be allocated for it by the operating system (like Windows). This allocated memory cannot be used by any other programs. “Well-behaved” programs typically let go of their hold of this memory space but some programs don’t – this is known as a “memory leak”, which is caused by a programming error. A memory leak is easily evident when a program uses up an abnormally high amount of resources because it keeps on asking for more and never gives back any of the allocated memory space. The user workaround is to terminate the program or process, but some processes and core processes cannot be closed. Shutting down the system will have the operating system forget which memory locations aren’t free, so on the next boot, all memory locations are free to use.

Be realistic.

The “high end” computer purchased as new 5 years ago may run the latest version of Windows, but that doesn’t mean that it will do it very well. Keep in mind that the Minimum System Requirements on the software box is indeed, minimum. The best experiences usually require that the system is configured to Recommended System or better, instead. Technology marches on and it seems there is a game of “one-upmanship” played between software developers and hardware designers. Regardless, eventually new software will require new hardware or vice versa. It seems that the amount of frustration you can endure best determines how long you will run your current setup.

Tips

Be aware that some of these steps are specific to a specific version of Windows; not all are cross-compatible.

  • Keep malware in check. If running utilities mentioned in this article gives you an “Access Denied”, “You don’t have rights to run this”, or the program will not run, you probably have a malware infection. Symptoms other than these are frequent phony, but realistic-appearing, anti-virus warnings that your system is infected, or your web browser sending you to pornographic websites or search sites you have not configured it to send you to.
  • Consider the use of an Adblocker in conjunction with your browser. An Adblocker may improve speed and appearance of pages displayed by your browser. Check that the Adblocker does not disrupt valid site pop-ups for the sites you visit. See https://en.wikipedia.org/wiki/Ad_blocking
  • Add memory. While not free, adding memory is a very effective way of boosting performance, especially if your system has 1 GB of memory or less. Increasing the amount of memory installed reduces the need for the computer to write to and read from the hard drive. Check the motherboard or system documentation to determine size, type, speed and permissible configurations of memory before purchasing and installing additional memory. Systems with lower amounts of memory (256 MB to 1 GB) installed receive the greatest boost when increased to 2 GB or more (as this represents a 100-400% or more increase in system memory). Systems that have 2 GB or more memory installed also receive a boost – but it is less noticeable.
  • Keep your PC cool. When a computer gets too hot, the CPU fan will speed up. If the CPU is still too hot, the CPU will enter something called “thermal throttling” which slows down processing speed in order to prevent the CPU from breaking down. Turning off or hibernating your PC when not using it, increasing airflow, and keeping the room which your PC is located in cool will help keep your computer cool — and fast.
  • Keeping Windows Up-to-date, especially with Security Updates, is very important and can prevent BADWARE infections which slow a computer.
  • Consider re-installing Windows. It may be easier to format the hard drive and re-install Windows on the computer. Be sure to back up important data first and have all program installation disks ready for re-installation. Be aware that the format process will delete all files on the disk. This means that you will need to reinstall all software and restore all documents from a backup. This can take days!
  • Consider using a different operating system. If you have a slow or old computer considers switching to Linux. This has its own set of issues such as needing to learn a new Operating System, and much more.
Warnings
  • Do not delete unknown types of files, because they may be System Programming Files.
  • Discharge any static electricity. Touch an electrically grounded source (a heating or plumbing pipe or the metal case of an electrical device powered by a grounded 3 prong cord connected to a grounded receptacle) prior to touching components inside the PC case. Static electricity can pass through hands and could cause delicate electronics inside the PC case to fail.
  • Beware of using MSConfig. Using MSConfig as anything but a troubleshooting tool is considered dangerous by many in the IT field to long term computer stability. If you’re unsure of something do your research and don’t remove it until you know for sure you don’t need it. You can always uncheck it and come back later.
  • Download files from trustworthy sources. The developer’s page is best; P2P, newsgroups and anonymous file hosting sites are more likely to be infected with a virus.
  • Do not download any software which tells that they will speed up your computer. More downloads can also cause your computer to slow down as they (software) put more load on your PC’s processor and eat up its RAM.
  • Shut down your computer and disconnect all the cables from it prior to opening the case. This eliminates the chances of electrocution or damage to system components.
  • Do not use registry cleaners. Registry cleaners can be dangerous. They may seem legitimate, but after some amount of usage, they can fragment your registry. Leave them alone, if you feel that it must be cleaned up, make a backup and defragment afterwards. The registry does not need to be cleaned, so cleaning it can only result in nothing, or damage.
 Other things to try ….
Run “Error Checking” on all hard drives.

Right-click a drive icon in “My Computer” and select “Properties” followed by “Tools”. Choose “Error Checking” to let the utility scan the drive for damaged files that can contribute to slow drive access speeds. This process may take several minutes to hours or more to complete. Warning: Do not do this if you have an SSD. (solid-state drive)

Run “De-fragment” on all hard drives.

Right-click a drive icon in “My Computer” and select “Properties” followed by “Tools”. Choose “De-fragment” to let the utility clean up fragmented files and consolidate free space on the drive. Note: this is not needed on an SSD drive. This process may take anywhere from several minutes to hours or more to complete depending on size of the drive(s) and amount of unused capacity or free space. Consider starting the defragment process so that it will run overnight or prior to logging off. You may have to disable your screensaver as well.  After completion the speed of hard drive read and writes times may improve significantly. Warning: Defragmenting an SSD will yield no performance gains, and can actually damage the SSD.

Set your computer’s energy settings to High Performance.

This is especially useful in Laptops and Netbooks where the processor speed is altered in accordance to energy settings (and if you are running on battery power).

*Please note, while all care has been taken in compiling BIRRR documents, we recommend that you check with a professional if you are unsure.

How to: Block Windows 10 Upgrade

How to: Block Windows 10 upgrade on Windows 7 & 8.1 using “Never10”

This program disables Windows’ pestering insistence to upgrade Windows 7 or 8.1 to Windows 10.
Many users of Windows 7 and 8.1 are happy with their current version of Windows, and have no wish to upgrade to Windows 10.  For more information visit http://www.grc.com/never10

If at some time you wish to proceed with a Windows 10 upgrade, this little program also provides the functionality to allow the upgrade to proceed.

If this is you,follow the steps to install the program.

  • Download the small “Never10” application from the following link https://www.grc.com/files/never10.exe and save it to a known location or USB drive – don’t worry its quite tiny
  • Run the file simply by double clicking, it will adjust your registry settings and leaves nothing behind.
  • You will be presented with one of the following 4 screens:
  1. Yay!– the update doesn’t apply to you. Close the box and have a good rest of the day!
    Never10_1
  2. Boo! The version of Windows update on your machine CAN’T be instructed to not upgrade. Click the “Install Update” button to upgrade your windows so you can block the update by running Never10 again afterwards.
    Never10_2
  3. Yuck! Your machine is currently enabled to receive the update! Click the “Disable Win10 Upgrade” button to block the update from occurring You can also click the “Remove Win10 Files” button to remove the files Microsoft so kindly downloaded to your computer in the background (ahh -that’s where all my data went….) On system restart the little “Windows 10 Upgrade” icon should also be gone from the system tray.
    Never10_3
  4. Congratulations !– one of two things has happened – you have either correctly completed the step above or someone else has beaten you to it! If you haven’t clicked the “Remove Win10 Files” button do that now to free up some space! If you change your mind you can also RE-ENABLE the update here…..
    Never10_4

*Please note, while all care has been taken in compiling BIRRR documents, we recommend that you check with a professional if you are unsure.

Kindly prepared and illustrated for BIRRR by Tim Stockman 2/6/2016

How to use your off-peak data

 

This article is particularly helpful for nbn Sky Muster Satellite customers. 

SKYMUSTER hours (regardless of your provider) will be:

PEAK: 7am – 1am and OFF-PEAK: 1am to 7am

Wondering how to best utilise your off peak data?

Here are some ways to get the most out of your satellite plans.

Mac Systems: You need to perform a few simple tasks to prepare for scheduled downloads. First, go to System Preferences > Energy Saver and press the Schedule button. Check the Start up or wake check box and select the time for your Mac to wake. You want it to wake at least 1 minute before your Calendar event will fire, to ensure that you are connected to the Internet. Once you have set the wake day and time, click OK and close the Energy Saver window.

OPERATING SYSTEM SOFTWARE:

Operating system updates for Windows 10 and Apple iOS are AUTOMATIC, you cannot schedule them. Earlier versions of Windows can be scheduled.

How to Schedule Windows 10 PRO UPDATES

DOWNLOAD SCHEDULERS

Install a DOWNLOAD SCHEDULER to your computer that allows large file downloads to be scheduled during off peak hours. They work by adding a link to the file you want downloaded and then scheduling this download.  Some recommended download schedulers are:

DAP Download Scheduler (Speedbit)

Free Download Manager – for Windows & Mac

Ninja Internet Download Managersupports YouTube and Vimeo

Firefox Download Scheduler – add on for Firefox

Internet Download Manager – windows compatible only

Once you have installed the download scheduler application you can choose the time/day you wish to download the file(s).

WARNING: Please be careful with download manager add-ons, some have been known to be malicious and deliberately spam users or Hijack user’s computers.

Do not click on any pop ups, links, ads or programs that promise to speed up your computer or internet connection – these often contain malicious software. These links or ads are especially common on popular speed testing websites.

RECORDING PROGRAMS

Playon 

PlayOn is a program that allows you to record movies and TV shows during off peak times. You can record streaming video from over 100 popular streaming sites including Netflix. Recordings are saved as .MP4 video files which can be easily transferred to an iPad or iPhone via iTunes, or to an Android mobile device. Cost is $2.50US a month. WINDOWS Compatible Only

SCHEDULING ITUNES DOWNLOADS

MAC Users: The following link shows you how to schedule downloads (apps, music, movies, TV shows etc) in off peak times in itunes using a Mac CLICK HERE  You can also use this method to update apps in off peak times and then connect your i-device to the computer / itunes and update on your device or transfer downloads without using data.

DROPBOX SYNCHING

Use the following links to sync your dropbox files at night during off peak times.

WINDOWS Users

MAC Users

MOBILE DEVICES SOFTWARE UPDATES

APPLE: Apple iOS are only automatic if you are connected via WiFi or cable. If the device is Cellular only, it is NOT automatic, and can be scheduled but therefore can’t use your Sky Muster off peak data for these updates.

SCHEDULE EMAILS

GMAIL SCHEDULER DOWNLOAD

Email Scheduler for Gmail lets you schedule email messages inside Gmail with the help of a Google Spreadsheet. You can write your messages now and Gmail will send them later at your specified date and time, thus you can schedule it to use your off peak data. The scheduler can also send recurring emails that go out automatically on daily, weekly, monthly or yearly repetitive schedule.

MICROSOFT OUTLOOK SCHEDULER

Microsoft Outlook can also schedule delivery (and reception) of email messages.

*Please note, while all care has been taken in compiling BIRRR documents, we recommend that you check with your ISP regarding off peak data if you have any concerns.  As the #datadrought mainly impacts satellite customers with off peak data we have focussed on off peak data for these customers.   Thanks to BIRRR members  Julie Stott & Kye Rosendale for assistance in compiling this document.  

Reducing Data Usage on iDevices

One of the most-often asked questions on the BIRRR facebook page is ‘How can I save data? It seems to be vanishing without me doing anything!” While sending photos and uploading big documents are often unavoidable as we conduct business via the internet and can eat into our data limits, there is actually quite a lot we can do to curtail some of the often-unseen big data users chewing through our very limited monthly gigabytes.

Many of the things you can do to manage data usage are

  • Save data in iOS
  • Track how much data you use
  • Stop Apps from using your data
  • How to see which Apps are using data
  • To save cellular data and use WiFi, turn off cellular data
  • Turn off autoplay in Facebook
  • Manage how you use Facetime
  • Manage how you use iCloud
  • Manage how you use iTunes
  • Manage data roaming
  • Use Safaris reading list to read articles offline
  • Manage the data guzzler Photo Stream
  • Turn off push notifications
  • Manage how you get emails
  • Stop Background App refresh
  • Manage WiFi
  • Use WiFi Hotspots

Solutions to the above data usage savers can be found here

Whether you use mobile or satellite broadband, if you own iDevices this is a short checklist to follow (as well as doing what is mentioned above)

 I-DEVICES

Operating system updates for Apple iOS are AUTOMATIC if you are connected via WiFi or cable. If the device is Cellular only, it is NOT automatic, and can be scheduled.

Disable a feature called Wi-Fi Assist which is enabled in the default settings of iOS 9.  Our iDevices can chew through ENORMOUS amounts, through updates and syncing. Go through the following checks to ensure your iDevice is NOT automatically chewing through precious data. The first step is to find the SETTINGS on your device.

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CONTROL UPDATES

TURN OFF i-CLOUD UPDATES

The constant syncing of i-cloud on iDevices, especially if you have several devices, can really chew through your data. You can always turn them back on if needed, but make sure you aren’t in ‘automatic update’ mode:

  • Go into Settings>iCloud
  • Uncheck ‘icloud drive

This is a good spot to uncheck any other ‘auto-updates’ you might not need synced.

icloud

APP UPDATES AND WI-FI ASSIST

Check that apps that aren’t needed all the time are not updating and turn off wi-fi assist. Wi-Fi assist automatically defaults to using your mobile data when Wi-Fi signal is poor. This means your mobile data could be used without you realising, causing your mobile service to exceed your monthly quota and accrue excess data fees.

  • Go into Settings>Mobile
  • Go though your apps and  UNCHECK those you don’t need constantly accessing data.
  • UNCHECK the Wi-Fi assist option at the bottom

NB: Wi-Fi assist is a feature that is enabled by default in iOS 9. If your i-Device is running an earlier version of iOS, your device will not have this feature.

  • wifiassist

APPS REFRESH

  • Go into Settings>General>background app refresh
  • turn off (this will also save battery life)
  • BAR

AUTOMATIC UPDATES

WARNING: Your i-Device will automatically download iOS updates (when a new one is available) while it is charging, connected to the internet (thru WiFi) and there’s sufficient free space on the device. It will then prompt you to install, turning off updates will NOT prevent the auto download of iOS updates. Turning your device to airplane mode whilst charging OR having your device ONLY on cellular may prevent this.  

  • Go into Settings>App and iTunes Store>Update
  • Scroll down this page until you see the AUTOMATIC DOWNLOADS heading. All new content that you buy after you turn on Automatic Downloads automatically downloads to all of your devices. When you turn on Automatic Downloads, your device associates with your Apple ID.If you use Family Sharing and turn on Automatic Downloads, content bought by other members of your family won’t automatically download to your devices. Only content that you purchase with your Apple ID downloads automatically.Here, you’ll see four options. Turn off Updates and other automatic downloads such as Music, Apps and Books.

Music – When turned on, any purchased iTunes music will download automatically.

Apps – When turned on, any purchased apps will download automatically.

Books – When turned on, any purchased Books will download automatically.

Updates – When turned on, updates for any apps on your device will download as soon as they become available.

  • turn off Use Mobile Data for automatic downloads

See expert tip at the bottom of this article to adjust settings in your router (at OWN risk), this is the only way to prevent automatic iOS updates.

Turn off Automatic Downloads in App & Itunes

PUSH NOTIFICATIONS

  • Go into Settings>Notifications
  • If your iDevice has an Internet connection and you turn on Push Notifications, your content automatically downloads to your device. On devices that don’t support Push Notifications, your content automatically appears in your iTunes download queue. You can manually download the content in iTunes.
  • Turn off any apps that you don’t require push notifications for.

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All of the above tips will often need to be re-applied after completing an update.

An easy and easy to forget tip is also to shut down all your apps and browser windows when you have finished with them.

  • Double click HOME button
  • Swipe apps (and browser windows) closed.

This is a small selection of the many data-saving tips you can employ – find more here Data Saving Tips

Expert Tip: Your iDevices will automatically download iOS (when new one is available) while it is charging, connected to the internet (thru WiFi) and there’s sufficient free space on the device. To disable automatic download, you will have to put a block on your wireless router to prevent your Apple iOS devices from contacting Apple update servers. Add mesu.apple.com to your router in access control.

Tips if you have multiple iDevices: You can use a computer with iTunes to download IOS Updates once, and then manually install the update onto multiple devices. Instructions for doing this are available by clicking here.

Another option, if you have a Mac computer, you can install the macOS Server app from the mac App Store, which costs $19.99. This has a feature called “Caching” which, when turned on, will intercept any downloads from the mac and iDevice app stores, and keep a copy. Next time a device requests the same file, it will download it from the mac instead of from the internet, saving your data. There is no need to tell your iDevices to fetch the updates from your mac, it just happens automatically  This works with every device on your network. I have used this in a school with lots of iPads, and it was saving 100+GB per week at one point. Some more info is available here.

* Please note, while all care has been taken in compiling BIRRR documents, we recommend that you check with your service provider regarding your own connection issues and best plans available.  Information compiled for BIRRR by Julie Stott, Amanda Salisbury, Kye Rosendale, John Kitchener & Kristy Sparrow.  BIRRR updates articles as time permits and when new information is available.

Telstra Air Explained

FREE WiFi with TELSTRA AIR

Telstra Air is Free Wi-Fi at thousands of Telstra Air hotspots across Australia for eligible Telstra mobile (available 15 December 2015 – 30 June 2016 ONLY) and broadband customers.  You can check your eligibility here: TELSTRA AIR

Screen Shot 2016-01-13 at 8.04.20 AM

There are two options for Telstra Air:

OPTION 1 Mobile Customers: For those using mobile phones, prepaid devices, sim only plans etc. You can access the internet via FREE Telstra Air Hotspots from 15 December 2015 to 30 June 2016. If you activate the offer, you’ll get access at no charge to available Telstra Air Wi-Fi hotspots in Australia for your personal use until the end of the offer period.

NB: BigPond Mobile Broadband, satellite mobile broadband and business customers are NOT eligible.

OPTION 2 Home Broadband Customers: If you have ADSL, Cable or NBN connection and have a compatible gateway you can become a member of Telstra Air.  This uses your home data allowance when you are away from home, it accesses the internet via Telstra Air hotspots.  You will need to become a Telstra Air member first.

To join Telstra Air – CLICK TO JOIN

To find a Telstra Air Hot Spot use this tool

The Telstra Air App is also a quick and easy way to connect, locate hotspots and more

I’m a bigpond mobile broadband customer for my home internet plan and a business customer for my mobiles, which makes me ineligible for Telstra Air.  However thanks to the generosity of fellow BIRRR members I have been offered Telstra Air passwords (for Option 2) to use when I am travelling.  You may also be able to find family or friends who have large home broadband accounts that are willing to share their data.

*Compiled by Kristy Sparrow for BIRRR 15/1/2016 Please note, while all care has been taken in compiling BIRRR documents, we recommend that you check with Telstra regarding  your plans and the use of Telstra Air.