nbn Sky Muster Plus is an exciting new product development for regional internet users. It will allow for the development of Sky Muster plans that provide unmetered access across web browsing, email, smart phone and PC operating system updates, and these downloads will not count toward monthly data allowances. Data allowances will count metered data for applications such as music and video streaming, voice services and file sharing applications. You can read the BIRRR press release here
Unmetered = data that is not measured or counted as part of your monthly usage
Metered = data that is measured or counted as part of your monthly usage – this is the data that will be counted in your Sky Muster Plus plan.
The Sky Muster Plus product is still in consultation phase. No doubt you have many questions, which will be answered once the consultation period is completed. What we do know is listed below.
- The product is set to launch in 2019.
- It will require an end user (customer) to purchase a Sky Muster Plus plan from their provider, it will not be automatic.
- When plans are released, Sky Muster users will need to contact their provider (not nbn) to organise a Sky Muster Plus plan.
- In addition to the unmetered content the new product will help deliver faster download speeds by providing access to a wholesale 25Mbps product that can also burst up to 50Mbps wholesale speed, when applications and network support allows.
- Sky Muster Plus will only be available on the 25/5Mbps speed tier.
- Providers will be responsible for setting retail prices and these will be announced after the consultation process.
What will be unmetered?
Things like web browsing, emails and software updates.
What will be metered?
Things like video and music streaming, file sharing applications and voice services.
What is the consultation process for Sky Muster Plus?
The process is now that the Sky Muster Plus product will go to industry consultation today (12/11/18), where feedback will be sort from industry stakeholders. When feedback is received nbn will develop clarity around the Sky Muster Plus product and further detail will be released.
How was this developed?
BIRRR, along with other regional stakeholders have been discussing with nbn and the Federal Government ways to enhance the experience for nbn Sky Muster users, to cater for the growth in data needs. nbn has been actively looking at ways to optimise Sky Muster, and have spent time reviewing the usage of Sky Muster users. After reviewing the data and conducting extensive research, nbn determined that there is a way to deliver extra capacity on the Sky Muster satellites and thus the new Sky Muster Plus product was developed.
If you are a BIRRR member who has participated in one of our Facebook Polls or surveys, then you have contributed to some of this research.
How will Sky Muster Plus benefit me?
Based on the average user, it is estimated that approximately 30-40% of nbn Sky Muster usage will be unmetered on Sky Muster Plus. However, this will vary depending on how each household or business uses the internet.
What happens when I run out of metered data on Sky Muster Plus?
If you exceed your monthly data allowance on Sky Muster Plus, you will not be shaped for unmetered content. You will still be able to email, web browse and complete essential smart phone and PC updates. You will be slowed for any metered content.
Will there be an Education Port on nbn Sky Muster Plus?
Education Ports will remain the same for now.
Will there be any changes to the peak and off peak times on nbn Sky Muster Plus?
Off peak times are not part of the Sky Muster Plus consultation process, however BIRRR will continue to advocate for changes to the off peak times on nbn Sky Muster.
How else will nbn Sky Muster be enhanced to keep up with the growth in data usage?
BIRRR will continue to collaborate with nbn and the Federal Government on further enhancements to the nbn Sky Muster platform. BIRRR is looking forward to future nbn announcements such as business satellite services and health and education products.
Will Sky Muster Plus lead to congestion on the network?
No, Sky Muster Plus plans should not lead to network congestion as the product is designed for nbn to better manage capacity.
For further information, click here
Developed for BIRRR by Kristy Sparrow, in conjunction with nbn Local 9/11/18
*Please note, while all care has been taken in compiling BIRRR documents, we recommend that you check with your service provider regarding your usage statistics, eligibility and best plans available.