NOT ALL PROVIDERS ON THE NBN NETWORK OFFER THE SAME EXPERIENCE!
Your provider, plan and in-home equipment can all affect your nbn experience. Retail Service Providers (RSPs) may offer different plans, speed tiers, equipment and customer support, so it is important to compare your options.
BIRRR has prepared this guide to help you understand what nbn technology is available at your premises, how to compare providers and plans, and what to consider when choosing equipment.
REMEMBER: Not all providers offer every nbn technology, plan or speed tier.
Click on the image below to move through the guide (there are 3 pages).
The BIRRR Guide to Getting an nbn Connection can also be downloaded as a PDF here.
* Disclaimer: BIRRR is an independent, volunteer-run, technology-agnostic and apolitical organisation and is not affiliated with nbn or any Retail Service Provider (RSP). Information in this guide is provided for general information and consumer education only. nbn technology and service availability, providers, plans, speeds, pricing, equipment, inclusions and service conditions can change and may vary by premises.
BIRRR does not recommend or endorse any particular provider, plan or product. Consumers should check their address, compare available options and confirm current information with nbn and their chosen RSP before ordering, changing or cancelling a service. Links to nbn, RSPs or other third-party services are provided for information only and do not constitute an endorsement or recommendation by BIRRR. Information updated: September 2026