nbn Satellite provides fixed broadband to premises across rural and remote Australia where nbn Fixed Line or nbn Fixed Wireless is not available.
nbn operates as a wholesale network, which means consumers order an nbn Satellite service through a participating Retail Service Provider (RSP) rather than directly from nbn. Since 2016, nbn Satellite services have been delivered using Sky Muster, which uses two geostationary (GEO) satellites orbiting approximately 36,000 kilometres above Earth.
➡️ nbn Sky Muster Explained
nbn is preparing to transition its satellite network from Sky Muster to a new Low Earth Orbit (LEO) satellite service powered by Amazon Leo. nbn LEO will be progressively available to homes and businesses across the nbn satellite footprint, starting from mid-2027. LEO satellites operate much closer to Earth, providing the opportunity for lower latency and an improved broadband experience for rural and remote consumers.
The nbn technology available to your premises is determined by your address. If your premises is mapped for nbn Satellite, you can order a service through a participating nbn Retail Service Provider (RSP).
➡️ Check Your Address with nbn
Current nbn Sky Muster Information
Until the transition to nbn LEO occurs, eligible premises can continue to connect using nbn Sky Muster. There are currently two main types of residential nbn Sky Muster plans:
Sky Muster Standard
Sky Muster Standard plans have a monthly data allowance, with data usage counted against the allowance. Current wholesale speed options include 12/1 Mbps and 25/5 Mbps.
nbn Sky Muster Plus Premium
Sky Muster Plus Premium provides unlimited data usage, subject to nbn’s Fair Use Policy and shaping conditions. There are currently three wholesale speed tiers, including plans with maximum wholesale speeds up to 100 Mbps download. Actual speeds experienced can vary due to factors including network conditions, weather, equipment, Wi-Fi and usage during busy periods.
Fair Use conditions apply to Sky Muster Plus Premium services to help manage and fairly share the available satellite network capacity. Check the current nbn Fair Use Policy and your RSP’s plan conditions for details.
Choosing a Sky Muster Provider and Plan
nbn is a wholesale network, you need to order a Sky Muster service through a participating Retail Service Provider (RSP). Not all RSPs offer Sky Muster services or sell every Sky Muster plan or speed tier, and providers can differ in pricing, equipment, customer support and service experience.
Not all providers offer the same plans, pricing or customer experience, even when they are selling services over the same nbn technology. When choosing a provider, compare the cost, plan inclusions, introductory or discounted pricing, equipment provided, contract conditions and customer support to find a service that suits your needs. Before ordering, check:
– what customer and technical support is available.
– which Sky Muster plan and speed tier you are signing up to
– whether a Wi-Fi router is included or needs to be purchased separately
– any installation, activation or equipment costs
– contract terms and any cancellation fees
Before choosing a plan, read the provider’s Critical Information Summary (CIS). This provides key information about the plan, including pricing, inclusions, fees and contract terms, and can make it easier to compare services between providers.
nbn Sky Muster Plus Premium Plans are the best value for money plans currently available on nbn satellite. Going forward BIRRR will only be offering comparison of these plans, and not other nbn Sky Muster plans.
➡️ Find nbn Sky Muster Providers
➡️ BIRRR Guide to choosing an nbn Provider, Plan & Equipment
BIRRR Sky Muster Plus Premium Comparison Table
NB: Not all providers offer all types of nbn Sky Muster Plans. Providers offering nbn Sky Muster Premium Plus Plans can be viewed here
Please note iiNet, Southern Phone & Westnet no longer sell nbn satellite plans,Telstra, TPG and OPTUS do not sell any NBN Sky Muster Satellite plans.
Bordernet does not sell Sky Muster Plus Premium Plans
Equipment & Installation
An nbn Sky Muster connection requires a satellite dish installed at the premises and an nbn connection box (NTD) inside the premises. The satellite equipment needs a suitable location with the required view of the sky. nbn provides professional installation and equipment at no cost. Your RSP can advise what additional equipment you need, including a Wi-Fi router.
Already connected to Sky Muster? Changing your Sky Muster plan or provider does not require a new nbn satellite installation. Check with your RSP about whether your existing Wi-Fi router can continue to be used or whether different equipment is required.
nbn Sky Muster requires electricity at your premises to operate the satellite equipment, nbn connection box and your Wi-Fi router. Your internet connection will not operate during a power outage unless the required equipment has a suitable backup power supply. If connectivity during power outages is important to you, consider your backup power and communications arrangements.
Watch this video from nbn on what to expect on the day of your Sky Muster Installation:
➡️ Preparing for your nbn Sky Muster Connection
Troubleshooting Your Sky Muster Service
If your Sky Muster service is not working or not performing as expected:
– Check for an outage affecting your service or area
➡️ nbn network status
– Power cycle your equipment — turn off your nbn connection box and Wi-Fi router, wait a few minutes, then turn them back on.
– Consider weather and other factors — like other satellite services, Sky Muster can be temporarily affected by heavy rain and severe weather. Performance can also be affected by network conditions, your plan, Wi-Fi setup, equipment and the number of devices using your connection.
– If the problem continues, contact your Retail Service Provider (RSP) for troubleshooting and fault support.
➡️ nbn Sky Muster Troubleshooting Guide
Disclaimer: BIRRR is an independent, volunteer-run and technology-agnostic organisation and is not affiliated with nbn or any Retail Service Provider (RSP). Information on this page is provided as a general guide to help consumers understand nbn Satellite Sky Muster services. Service availability, plans, pricing, speeds, equipment, providers and service conditions can change and may vary by location. The timing and arrangements for the transition from Sky Muster to nbn LEO may also change as the new service is introduced. Always check your specific address and confirm current information with nbn and your chosen RSP before ordering, changing or cancelling a service. Links to nbn, RSPs or other services are provided for information only and do not constitute an endorsement or recommendation by BIRRR. Information updated: September 2026