Mobile Broadband Modems

A modem is a device that allows access to the internet.  Some of the modems listed below are also routers, meaning they supply a wifi connection for use with multiple devices.

Optus

 Optus 4G Home Wireless Broadband

500GB $75/mth 24 Month Contract or Month to Month ($216 modem up front charge)

Must have Optus 4G coverage. Signal and speed may be improved by adding an antenna to the modem. To check availability at your address click here

Optus 5G Home Internet

Unlimited Data $70/mth 24 Month Contract or Month to Month ($200 fee)

Must have Optus 5G coverage. Signal and speed may be improved by adding an antenna to the modem. To check availability at your address click here

Optus Portable PrePaid Devices

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Must have Optus coverage. Signal and speed may be improved by adding an antenna to the modem (check specifications to see which devices have antenna ports and for further details on available plans).

Telstra

Telstra 5G Wi-Fi Pro

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200GB $99.95/mth (includes modem) or $75/mth (no modem) 24 Month Contract

Must have Telstra 5G coverage. Signal and speed may be improved by adding an antenna to the modem. Telstra currently offers 5G in select areas and is progressively rolling it out to other areas. In non-5G coverage areas, you’ll automatically switch to 4G or 3G. Check coverage at telstra.com/coverage

NETGEAR 4G Nighthawk® M2

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200GB $91.00/mth (includes modem) or $75/mth (no modem) 24 Month Contract

Must have Telstra 4G coverage*. Signal and speed may be improved by adding an antenna to the modem.

NB: In BIRRR’s experience these modems do not perform well in 3G only areas

The Telstra Mobile Network offers 4GX in all capital CBDs and selected suburban and regional areas and is progressively rolling out to more places. In other coverage areas around Australia, you’ll automatically switch to our fastest available 4G or 3G. Check coverage at telstra.com/coverage

Telstra PrePaid Portable Devices

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Wireless internet devices, which include a Pre-Paid SIM card (already inserted). For plan and device details click here

Vodafone

Vodafone Pocket WiFi® 3 4G

Screen Shot 2020-08-02 at 8.18.04 pm150GB $67.50/mth (includes modem) – 12 month contract

Must have Vodafone coverage (heck your coverage with the Coverage Checker). Modem and plan specifications are detailed here. Also available as a PrePaid device.

 

Huawei WiFi Cube 2 4G

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150GB $78/mth (includes modem) – 12 month contract

Must have Vodafone coverage (check your coverage with the Coverage Checker). Modem and plan specifications are detailed here.

 

 

 

 

 

 

 

NB Tec

NB Tec are a solutions specialist, their Longreach Modem solution is a  modem/antenna & booster in one that can connect to Telstra, Optus or Vodafone mobile networks.

Mobile Signal Enhancement

The above modems from carriers can be used in conjunction with a repeater and / or antenna to increase signal strength and speed.

Telstra Repeaters

Cel-Fi Repeaters for all Carriers

Equipment Suppliers, Installers & Specialists

*Please note, while all care has been taken in compiling BIRRR documents, we recommend that you check with your service provider, regarding your own connection issues and required equipment and plans.

Updated 01/08/2020

 

Cel-Fi Repeaters

Active antennas or repeaters boost the 3G/4G signal.  Repeaters such as these that require power to the unit (Telstra Smart Antennas & Nextivity Cel-Fi Repeaters) require licensing.  If they are not licensed they are ILLEGAL boosters.

Illegal boosters carry a large fine as they can interfere with the mobile network.

” It is an offence under the Radiocommunications Act 1992 (the Act) to operate an unlicensed radiocommunications device, or possess this device for the purpose of operation. A person found guilty of this offence may be imprisoned for two years for each offence. A body corporate may receive a penalty of up to $270,000 (1,500 penalty units) per offence (sections 46 and 47 of the Act). Other penalties may apply, such as the interference offence provisions at Part 4.2 of the Act.” ( ACMA )

NB: Cel-Fi Pro and GO Repeaters and Telstra Branded Smart Antennas/Cel-Fi Go are the same devices, with the Telstra supplied one being different in colour, with Telstra branding.

Powertec Telecommunications are the only approved importer of the Nextivity Cel-Fi (outside of Telstra’s branded Smart Antenna). There are many resellers however, check our suppliers page for further info. The below repeaters & the Telstra branded repeaters are the ONLY licensed and legal repeaters that can be legally used in Australia.

CEL-FI Pro

Cel-Fi pro is an indoor smart signal repeater. Available for the Telstra, Optus or Vodaphone networks.

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Cel Fi Pro available for the Telstra, Optus or Vodafone Networks.

To help with setting up a Cel-Fi Pro or Smart Antenna visit the Cel-Fi page here or see the notes below. To purchase a Cel-Fi Pro in Australia, help with installation and compatible antenna advice visit Powertec

CEL-FI Go Stationary

Cel-Fi Go Stationary is a smart signal repeater. Available for the Telstra, Optus or Vodaphone networks. This multi-band solution is ideal for use in commercial properties, government buildings, agricultural settings, small manufacturing operations, rural areas, businesses, and large homes. To help with setting up a Cel-Fi Go Stationary visit the Cel-Fi page here. To purchase a Cel-Fi Go Stationary in Australia, help with installation and compatible antenna advice visit Powertec

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Cel-Fi Go Stationary

BIRRR highly recommend using surge protectors with the Cel-Fi Pro and Go Stationary devices and a UPS unit to power the repeater during general mains power failures or when the generator is off. They’re designed to power a desktop for 15 minutes or so, but are large enough to power a CelFi repeater for much longer.

CEL-FI Go Mobile

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Cel-Fi Go for vehicles

The Cel-Fi GO/GO+ is a Smart Signal booster for addressing the challenge of poor cellular coverage on the road. Ideal for vehicles and boats, a suitable antenna is needed and these are recommended to be installed by a professional. To purchase a Cel-Fi Go in Australia, help with installation and compatible antenna advice visit Powertec

NB:  Extension devices are carrier specific, if you require coverage across multiple carriers then you will need multiple models. 

Screen Shot 2020-08-02 at 4.31.42 PMCel-Fi Pro Installation Tips

Details on using the Wave app are available from Powertec here

Installation tips below thanks to Marcus Dowling from Rising Connection

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You may like to have two very long power extension leads to help with this while you move the CU & NU around find the best locations.

  1. Before powering up the units, walk around your property and look for both the strongest and weakest signal on you mobile. This is important, with the Cel-Fi units, if the CU (Coverage Unit/Smaller box) picks up too much signal, it will automatically back its ability off, so find the areas where you get “BAD” signal (preferably none) as options as to where you will put the CU.
  2. (skip if not using an external antenna) Choose two locations where you are not getting good signal, if the NU (Network Unit/Bigger box) can pick up enough signal with its internal antennas, it will by default ignore the external antenna, the NU has several very decent size antennas in it, way better than any normal mobile phone has.
  3. (skip if using an external antenna) put the NU (Network Unit/Bigger box) where you can find your strongest signal as in #1, that could be outside, just make sure the unit is protected from the weather and elements, the NU has several very decent size antennas in it, way better than any normal mobile phone has. Look to see that you are getting as many bars as possible (with the CU switched off) on the NU. The better you get the signal onto the NU, the better the CU will work in the next steps.
  4. Performance wise the NU & CU work best at around twenty (20) meters between them, this will vary depending on your building, some could be over 40 meters, some less then 15 meters, so place the CU now away from NU progressively looking at getting the number for the NU as high as possible, then take it that bit further where it fails (to far from the NU), it is good to know how far you can push the CU. Now the distance you took the CU to where it failed, use that as a guide to bringing the CU back into range, then bring the CU back some more, the CU will be more stable close than further away, when the CU is on the fringe, it can drop out causing your mobile connection to fail intermittently.

Just using these steps often achieves better performance than the performance specifications given for the Cel-Fi.

*Please note, while all care has been taken in compiling BIRRR documents, we recommend that you check with your service provider, equipment provider and installer regarding your own connection issues and equipment needed. Please ensure that any installer is accredited and licensed and that any equipment is legal to use in Australia.

Updated 1st August 2020

Telstra Coverage Extension Devices

If you can get some Telstra mobile coverage at your location a Telstra Extension Device may assist you in boosting your signal.

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Network coverage extension devices amplify the network signal your mobile device receives, which extends the area that your device can work in.

This devices can help you connect to the Telstra Mobile Network from further away than normally possible, or in areas where signal may struggle to penetrate – such as indoors, or in hilly or dense terrain.

CHECK TELSTRA COVERAGE HERE  

Mobile broadband network coverage extension devices are also known as ‘repeaters’ as they repeat the signal from one location to another.

In contrast, network coverage extension devices that connect directly to a mobile device are often called external antennas. They are described by their power or ‘gain’, which is a measure of how much they can amplify the mobile signal.

Both of the Telstra Go Repeater and Telstra Smart Antenna products below have been tested, authorised and approved by Telstra for use on the Telstra Mobile Network.

Telstra will be switching off 3G in 2024. With this in mind BIRRR does not recommend spending large amounts of money on boosting 3G service. 3G is being replaced with 4G (if spending any money on antennas or repeating equipment please ensure these are 4G compatible) and also be aware that boosting 3G service may not deliver faster speeds or reliability.

NB:  Extension devices are carrier specific, if you require coverage across multiple carriers then you will need multiple models. This page lists only Telstra branded extension devices.

Telstra Network Coverage Devices:

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Telstra Smart Antenna RRP $1080

Telstra Go Smart Vehicle Mobile Repeater RRP $864

Telstra Go Stationary Repeater RRP $816

*Professional installation may require additional charges. Prices correct as of 1st August 2020.

BIRRR highly recommend using surge protectors with these devices and a UPS unit to power the repeater during general mains power failures or when the generator is off. They’re designed to power a desktop for 15 minutes or so, but are large enough to power a CelFi repeater for much longer.

** After 3G switch off these devices will continue to operate but only with 4G (700 MHz, 1800 MHz).

Telstra Recommended Antennas:

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For further information on Telstra recommended extension devices or to have them professionally installed contact the Telstra Mobile Assurances Team:

Phone: 1800 305 307

or visit Telstra Network Extension Devices

Contact the Telstra Regional Australia Team if you require help with coverage at your address and to check your options for mobile extension devices.

 

The above information has been provided by discussions with Telstra, other service providers also offer solutions for boosting signal strength, please be aware that these must be registered devices.  It is best to contact your service provider directly.  Illegal boosters carry a large fine as they can interfere with the mobile network.

” It is an offence under the Radiocommunications Act 1992 (the Act) to operate an unlicensed radiocommunications device, or possess this device for the purpose of operation. A person found guilty of this offence may be imprisoned for two years for each offence. A body corporate may receive a penalty of up to $270,000 (1,500 penalty units) per offence (sections 46 and 47 of the Act). Other penalties may apply, such as the interference offence provisions at Part 4.2 of the Act.” ( ACMA )

REPORT A PROHIBITED DEVICE ~ If you are aware of anyone having these prohibited devices, you can:

  • call the ACMA’s customer service centre on 1300 850 115
  • email ACMA at info@acma.gov.au

Footnote: All information compiled from BIRRR discussions with Telstra and Telstra website and is current as at 1st August 2020.