Telstra Coverage Extension Devices

If you can get some Telstra mobile coverage at your location a Telstra Extension Device may assist you in boosting your signal.

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Network coverage extension devices amplify the network signal your mobile device receives, which extends the area that your device can work in.

This devices can help you connect to the Telstra Mobile Network from further away than normally possible, or in areas where signal may struggle to penetrate – such as indoors, or in hilly or dense terrain.

CHECK TELSTRA COVERAGE HERE  

Mobile broadband network coverage extension devices are also known as ‘repeaters’ as they repeat the signal from one location to another.

In contrast, network coverage extension devices that connect directly to a mobile device are often called external antennas. They are described by their power or ‘gain’, which is a measure of how much they can amplify the mobile signal.

Both of the Telstra Go Repeater and Telstra Smart Antenna products below have been tested, authorised and approved by Telstra for use on the Telstra Mobile Network.

Telstra will be switching off 3G in 2024. With this in mind BIRRR does not recommend spending large amounts of money on boosting 3G service. 3G is being replaced with 4G (if spending any money on antennas or repeating equipment please ensure these are 4G compatible) and also be aware that boosting 3G service may not deliver faster speeds or reliability.

NB:  Extension devices are carrier specific, if you require coverage across multiple carriers then you will need multiple models. This page lists only Telstra branded extension devices.

Telstra Network Coverage Devices:

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Telstra Smart Antenna RRP $1080

Telstra Go Smart Vehicle Mobile Repeater RRP $864

Telstra Go Stationary Repeater RRP $816

*Professional installation may require additional charges. Prices correct as of 1st August 2020.

BIRRR highly recommend using surge protectors with these devices and a UPS unit to power the repeater during general mains power failures or when the generator is off. They’re designed to power a desktop for 15 minutes or so, but are large enough to power a CelFi repeater for much longer.

** After 3G switch off these devices will continue to operate but only with 4G (700 MHz, 1800 MHz).

Telstra Recommended Antennas:

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For further information on Telstra recommended extension devices or to have them professionally installed contact the Telstra Mobile Assurances Team:

Phone: 1800 305 307

or visit Telstra Network Extension Devices

Contact the Telstra Regional Australia Team if you require help with coverage at your address and to check your options for mobile extension devices.

 

The above information has been provided by discussions with Telstra, other service providers also offer solutions for boosting signal strength, please be aware that these must be registered devices.  It is best to contact your service provider directly.  Illegal boosters carry a large fine as they can interfere with the mobile network.

” It is an offence under the Radiocommunications Act 1992 (the Act) to operate an unlicensed radiocommunications device, or possess this device for the purpose of operation. A person found guilty of this offence may be imprisoned for two years for each offence. A body corporate may receive a penalty of up to $270,000 (1,500 penalty units) per offence (sections 46 and 47 of the Act). Other penalties may apply, such as the interference offence provisions at Part 4.2 of the Act.” ( ACMA )

REPORT A PROHIBITED DEVICE ~ If you are aware of anyone having these prohibited devices, you can:

  • call the ACMA’s customer service centre on 1300 850 115
  • email ACMA at info@acma.gov.au

Footnote: All information compiled from BIRRR discussions with Telstra and Telstra website and is current as at 1st August 2020. 

 

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