Mobile Service and Modems

What type of mobile service do I require in the home?

Now that you’ve sorted out your antenna using the BIRRR Antenna Installation Guide; what sort of mobile service do you require for your home service?

  1. Do you require a mobile data connection only ie a modem to provide internet?
  2. Would you like both a mobile phone and a mobile data service?

To date, mobile phone services in Australia have worked on 3G and not 4G. The best and fastest data services are available on 4G. Voice services over 4G (or LTE), known as VoLTE, arrived at the end of 2015 ref, however for VoLTE to work, your mobile phone must be VoLTE compatible.

When deciding on the best antenna for your location, your requirement for voice and/or data is important; as you may require an antenna that works with the best 3G and the best 4G frequencies at your location. In ‘the bush’ it is relatively straightforward. For Telstra you will almost certainly be using 3G on 850 Mhz and 4G on 700 Mhz; whilst for Optus you will find 3G is on 900 Mhz and 4G on 700 Mhz. Both Telstra and Optus continue to expand their 700 Mhz 4G networks (as at end 2015).

 A Data (internet) only mobile installation

A data only installation will terminate your antenna system with a wireless hotspot, USB wireless modem (wingle), USB modem or mobile phone. These basic connection systems do not provide LAN cable access (to your home network) and a USB modem option traditionally does not provide WIFI access, although there are some exceptions to this.

For Telstra Netgear Modems adding an ‘AirCard Smart Cradle’ will improve WIFI signal & provide Lan Cable access.

For Telsta Netgear hotspots you may add an ‘AirCard Smart Cradle’ cradle. This improves the WIFI signal and provides LAN cable access.

For Optus modem / routers with LAN access, try the Huawei E5186, ask at your local Optus store however they are a bit difficult to order.

Or you may enhance the service of your modem, wingle, hotspot or mobile phone by adding a router to improve the WIFI signal and provide LAN cable access. Dovado, TP-link, D-link, Netcomm and others, provide routers that interface to data devices. Check that your data device is supported by the router manufacturer. Dovado are unique in that they concentrate and supply only modem compatible routers. See our equipment suppliers and manufacturers document.

NB:  Bigpond plans are ONLY compatible with some modems, please check what plan you are on before changing modems.

Mobile Phone and Data (internet) installation

Cel-Fi – The Telstra Mobile Smart Antenna TMSA or Nextivity Cel-Fi Mobile Boosters, are good all in one solutions. It is important that you purchase the latest 4G compliant (Telstra network only) Smart Antenna/Cel-Fi unit and that it is correctly installed for optimum performance. It is not a cheap option. Smart Antennas/Cel Fi Boosters are provider specific, you need to purchase the correct one for the provider you use. Cel-Fi Boosters and Telstra branded Smart Antennas are similar. BIRRR highly recommend using surge protectors with these devices, you will need two surge protectors , one for each powerpoint. All other boosters using power are ILLEGAL.

Bluetooth Cordless Phone – By using a mobile phone (external antenna port may be required) and a suitable Bluetooth cordless phone you may achieve a quality mobile voice connection without resorting to the Telstra Smart Mobile Antenna or Cel-Fi unit.

As an example that many may be familiar with, Bluetooth in a motor vehicle may be used to provide hands free mobile phone operation.

An appropriate cordless Bluetooth phone can be used to provide the same feature in home. Uniden, Panasonic, Telstra and VTech provide suitable cordless Bluetooth handsets that are compatible for incoming and outgoing mobile network calls for less than $200.

Place the mobile phone at a good reception point or connect an external antenna to the phone. Many Telstra branded mobile phones support the an external antenna. The use of an external antenna is important for locations where no mobile reception is available in the home

Ensure that your Bluetooth cordless handsets have the following features:

  1. Supports both incoming and outgoing calls.
  2. Provides a USB port to maintain the charge on your mobile handset.
  3. Includes an answering machine if that feature is required.

Note: A mobile phone and a data modem cannot share the same external antenna, so two antennas may be necessary if both phone and data are required. It may be a bit of a fiddle using Bluetooth, but once done, it could be a lifesaver.

Optus WIFI calling – If you have a mobile phone service with Optus, Optus WIFI Calling is now available. Using an Optus Smart phone App, it allows your Optus mobile phone to connect via WIFI, to any internet service. It does not matter if your internet connection is via a Telstra mobile data connection or ‘nbn anything’ (including satellite), to make voice calls.

Anywhere you can access WIFI, you can use Optus WIFI calling. Your Optus mobile phone will receive voice calls whenever it is WIFI connected.

Call costs are billed against your Optus mobile account.

If you have an Optus mobile phone service and WIFI, your Optus mobile phone will just work; without any other bibs and bobs!

Telstra may at some time in the future provide WIFI calling?

How to extend a mobile data service from a mobile reception location (hill etc) to home

A solar transponder or a mobile data relay may be installed to relay internet from a mobile friendly location on your property back to your home. Here is one DIY example:

https://www.facebook.com/groups/BIRRR/permalink/435443363331023/

The commercial provision of this type of installation is common for remote businesses and households. Contact the BIRRR recommended specialists.

I have Satellite and a Mobile data service

If you have both a mobile data and a satellite service you need a way to easily switch between the two such that you may utilise the satellite connection (low cost, high latency) and your mobile data connection (high cost, low latency) when and as required.

The simplest way is to install two WIFI routers. One router is connected to the satellite service and one router to the mobile service.

Wirelessly connect to the service you wish to use for the internet operation you are undertaking.

*Please note, while all care has been taken in compiling BIRRR documents, we recommend that you check with your service provider, regarding your own connection issues.

Prepared  for BIRRR by John Kitchener 7/1/2016

 

Enhancing Mobile Broadband Service

This article is a resource for people seeking information on mobile broadband services in Australia. Mobile Broadband is a different technology to NBN Fixed Wireless.

Screen Shot 2015-11-12 at 9.26.19 PM

This guide covers information relating to:

  • mobile terminology
  • how to enhance mobile coverage, and other resources.

Connecting to Mobile Networks in the Rural Environment

STEP 1: Locate your local tower 

To find your closest tower use the following links:

 MOBILE SITE SAFETY   OR    OZ TOWERS

The following online guides take you through a number of steps. You will steadily develop a clearer picture of the mobile towers around your location. It may all seem a little mind numbing at first, but work through the guides carefully.  The two guides below each take a slightly different approach at some steps, so read both and work out what works best for you.

Telco Antennas Tower Locating

On Wireless Finding Mobile Phone Towers 

Australian mobile bands and frequencies available in 2015:

frequencies
Ref: Australian Mobile Phone Frequencies

The carrier bandwidth is the single greatest determinate of how fast the mobile data service may operate. There are other factors such as signal strength, Carrier Aggregation and frequency of operation that also affect the speed of service and the distance that the service may be available from the tower.

Screen Shot 2015-11-09 at 9.27.12 AM
Ref: Australian Mobile Phone Providers & Networks Used

The following are helpful guides on how to enhance and improve your mobile service:

Guide to Improving Mobile Signal (Australian Mobile Networks)

Guide to Improving Mobile Speeds (Australian Mobile Networks)

Enhancing Mobile Signal (from Powertech Telecommunications)

Telco Antennas can do a desktop site survey to assist you with connecting to mobile broadband & determine if there is reception in your area (cost is $79). They can then put you in touch with a specialist in your area who understands the requirements for your state. The report will advise likely signal levels, the sort of mobile services available, the best antenna for your location and where to point your antenna.

STEP 2: Select the Correct Antenna & Pointing It

See the BIRRR Guide on Selecting the Correct Antenna & How to Point It

Refer to the  BIRRR Antenna Installers & Suppliers

What is Legal ?

If you can get some mobile coverage at your location, a cel-fi booster / smart antenna and other roof top antennas may assist you in boosting your signal.

Passive antennas are usually mounted on the roof (e.g. yagi antennas) and do not require licensing.

Active antennas such as the Nextivity Cel-Fi Repeaters / Telstra Branded Smart Antennas (that require power) do require licensing.  If they are not licensed they are ILLEGAL boosters.

Illegal boosters carry a large fine as they can interfere with the mobile network.

” It is an offence under the Radiocommunications Act 1992 (the Act) to operate an unlicensed radiocommunications device, or possess this device for the purpose of operation. A person found guilty of this offence may be imprisoned for two years for each offence. A body corporate may receive a penalty of up to $270,000 (1,500 penalty units) per offence (sections 46 and 47 of the Act). Other penalties may apply, such as the interference offence provisions at Part 4.2 of the Act.” ( ACMA )

Still need more info ? Check out Telco Antennas Frequently Asked Questions

Telstra Maximising Your Coverage Flyer

*Please note, while all care has been taken in compiling BIRRR documents, we recommend that you check with your service provider, local government and local installer regarding your own connection issues and infrastructure needed. Each state has different laws for antenna installation.

Prepared by BIRRR in conjunction with Powertec, Marcus Dowling (Rising Connection) and Doug Pukallus* (Telco Antennas)